Refund and Returns Policy

 

Overview

 

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must  be in the original packaging, unwashed and unused and original tags in place.

For hygiene reasons, we do not accept any worn items for return or exchange.

 

Refunds

 

Please contact sales@hospitalglamour.com.au to arrange a refund and get a return number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

If you are approved, your refund will be processed to the credit card or PayPal account used to the make the original purchase. Depending on your credit provider, it can take up to 10 business days for the funds to show in your account.

 

Exchanges

 

Although we are confident you’ll love our garments, we also believe it’s okay to change your mind for 100% refund on the purchase or exchange for a different size or design

If you need to exchange it, please contact sales@ hospitalglamour.com.au and send your item to: P.O. Box 136, Richmond, Vic Aust. 3057.

 

Shipping returns

 

To return your product, you need to get a return number by contacting sales@hospitalglamour.com.au, and should mail your product to P.O. Box 136 Richmond Vic Aust 3057.

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

Need help?

 

Contact us at sales@hospitalglamour.com.au for questions related to refunds and returns.

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